Well, can't we wear him down?

Now, I believe there's at least one fatality in there already.

I think it was gunfire that set the fire alarm off.

I think this guy is working by himself 'cause the whole time I was talkin' to him...

he had a hostage and he had a gun to her head, and he wouldn't leave the doorway.

He's got a real calm and creepy demeanour. The guy's a fucking wacko.

The scariest thing about him is he indicated familiarity with our techniques.

- So what do you want to do? You wanna go in there and get him, or wait for him to come out? - Let him come out.

- There's too many unknowns in there. - He's right.

Show me.

When we drive up the car, make sure it's at an angle about three feet away from the kurb.

- We put our best man high ground. Is Anderson here? - Yes.

Good. Okay, twenty degrees down angle.

Tell Anderson to prep and notify us when he's on line.

- I can feel this thing going sideways on us. - Well, there's some good news.

He's wearing a ski mask, so he's protecting his identity...

and he hasn't determined whether or not he's gonna kill the rest of the hostages yet.

You. You! Up, up!

Start pullin' those bodies back behind that counter. Let's go.

Do it! Move! Let's go! Come on!